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County of Calaveras is an Equal Opportunity Employer.
The Calaveras County's Information Technology Division of the Administration Department is seeking an Extra-Hire Network Specialist I to join their team. This is a full-time position with a schedule of Monday- Friday, 8:00 am - 5:00 pm and is expected to last up to 3-6 months. This position is open until filled. To be included in the first round of interviews, apply by July 7, 2017.
The incumbent will, under supervision, provide technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provide support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required.
This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment.
- Provide technical assistance to County departments and staff.
- Research software, hardware and process solutions.
- Provide quotes and handles purchasing for end user computer equipment.
- Maintain an inventory of software and hardware.
- Monitor ticketing system from receipt of request through ticket life cycle.
- Provide computer support and performs hands-on fixes for computers and systems.
- Add new users to servers and software applications.
- Perform server backups.
- Install and configure software
- Provide security support for systems and networks.
- Assist with technology projects performed by Network Specialists II and III.
Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment.
Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware.
Education, Training and Experience:
High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required.
Licenses, Certificates, or Registrations:
- Possession of a valid California driver’s license.
- Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable.
Interested individuals must submit the following:
- Calaveras County application
- Cover letter
Application materials will be reviewed to evaluate the specific qualifications of each applicant and determine which applicants will continue in the screening process. Incomplete application information will result in the candidate being screened out of the process. Those candidates identified as having qualifications best suited for the position will be invited to participate in the interview process.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Mobility to work in a standard office environment; use standard office equipment; physical ability to sit or otherwise remain stationary at work post for long periods of time; mobility to work in awkward positions to install and repair computers and peripheral equipment; strength to lift, carry and place computers and related equipment; manual dexterity to operate standard office equipment and precision tools and equipment; vision to read printed material and computer screens; speech and hearing to communicate in person and by telephone; color vision to distinguish color-coded parts and wiring.
May require working overtime, on-call and weekends. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations.
This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills.